FAQs

EACH POD CARRIES E-LIQUID ENOUGH TO LAST AROUND 650 PULLS. HOW FAST OR HOW SLOW YOU FINISH EACH POD IS BASED ENTIRELY ON YOUR DAILY SMOKING HABITS AND HOW MUCH VAPOR YOU TAKE IN WITH EACH DRAG.
OUR VAPE PENS ARE MADE TO LAST! HARDY AND DURABLE, A RELX DEVICE USED NORMALLY AND SAFELY NEED ONLY BE REPLACED WHEN THE STANDARD SERVICE LIFE OF THE BATTERIES BEGINS TO DETERIORATE, WHICH USUALLY TAKES AROUND 2-3 YEARS.
MOST OF THE RECENT STUDIES DOCUMENTING THE SHORT-TERM EFFECTS OF E-CIGARETTE CONSUMPTION CONCLUDE THAT E-CIGARETTES ARE SIGNIFICANTLY LESS HARMFUL THAN TRADITIONAL CIGARETTES AND REDUCE THE IMPACT OF SECOND-HAND SMOKE BY UP TO 95%. THIS HELPS BRING DOWN HEALTH RISKS NOT ONLY FOR YOU BUT FOR THE PEOPLE AROUND YOU AS WELL!
ALL OUR OF E-LIQUIDS ARE CRAFTED AND BLENDED CAREFULLY BY OUR CHEMISTS IN ORDER TO CREATE AN AUTHENTIC EXPERIENCE WITH A FRESH TWIST. THE MAIN COMPONENT OF RELX’S E-LIQUIDS IS PLANT GLYCEROL – A MILDLY SWEET SUBSTANCE THAT IS FAR LESS CARCINOGENIC THAN TAR AND OTHER CHEMICALS AND BYPRODUCTS OFTEN FOUND IN REGULAR CIGARETTES. THERE MAY BE AN INITIAL ADJUSTMENT PERIOD WHERE YOUR PALATE ADJUSTS TO THE MILD TASTE, BUT REST ASSURED THAT IT’S FAR FROM UNPLEASANT.

STILL HAVE ANY QUESTIONS?
Contact us any time via email vapingboyau@gmail.COm

SORRY, WE CAN ONLY PROVIDE SHIPPING TO THE ORIGINAL DESTINATION SPECIFIED IN THE ORDER DETAILS.

 

IN THE EVENT THAT THERE’S AN ISSUE WITH YOUR ORDER CONTENTS (WHETHER WRONG OR MISSING ITEMS), PLEASE CONTACT  (Messenger or vapingboyau@gmail.COm) ASAP WITH PHOTO EVIDENCE TO BACK UP YOUR CLAIM, AND WE WILL PROCESS IT AT THE EARLIEST.
IF THE DAMAGE TO THE PARCEL AFFECTED THE CONTENTS INSIDE, PLEASE TAKE ADEQUATE PHOTO EVIDENCE AND SEND IT TO US (Messenger or vapingboyau@gmail.COm) AT THE EARLIEST.
UNFORTUNATELY, THAT IS NOT POSSIBLE, SO WE URGE YOU TO DOUBLE-CHECK YOUR DELIVERY DETAILS BEFORE YOU PLACE THE ORDER.
YES, YOU CAN! WE ACCEPT ALL TYPES CREDIT CARDS.
VISA, MASTERCARD, AND AMERICAN EXPRESS CREDIT CARDS.
WE DO NOT COLLECT OR STORE ANY OF YOUR PAYMENT DETAILS. INTERNATIONALLY-RENOWNED PAYMENT SERVICE, WE ZERO ACCESS TO YOUR PERSONAL PAYMENT INFORMATION. 
PLEASE CONTACT US THROUGH OUR CUSTOMER CARE CHANNELS (VIA IM ON THE MAIN WEBSITE AT WWW.MYRELAX.CO, OR AT INFO@MYRELAX.CO) WITH DETAILS ABOUT THE ISSUE AND PHOTOS/VIDEOS OF THE MALFUNCTION.
FIRST OFF, WE’D LIKE TO APOLOGIZE FOR THE DISAPPOINTMENT AND INCONVENIENCE.
TO GET A PRODUCT REPLACEMENT, WE ENCOURAGE YOU TO SEND
1. CLEAR AND ADEQUATE PHOTOGRAPHIC PROOF OF THE DAMAGE AND THE PARCEL
2. SEND THE PICTURES ALONG WITH YOUR ORDER NUMBER TO vapingboyau@gmail.com AT THE EARLIEST
ONCE WE RECEIVE YOUR INFORMATION, OUR AGENTS WILL CONDUCT ALL FURTHER PROCESSES ON YOUR BEHALF ON A PRIORITY BASIS.
ONCE YOUR PACKAGE HAS BEEN RECEIVED AND VERIFIED AGAINST THE WARRANTY, WE WILL ISSUE A FULL REFUND OR A REPLACEMENT FOR THE ELIGIBLE PRODUCTS.  IF AN ACCESSORY IS RETURNED WITHOUT CAUSE, VAPINGBOY RESERVES THE RIGHT TO DEDUCT THE SHIPPING FEE FROM THE REFUND AMOUNT.